Consumer Justice in Uganda
Holding businesses accountable in the free market
The Dark Side of Free Markets
Uganda’s free market exposes consumers to unfair pricing, substandard goods, false advertising, and data privacy violations… The current protection framework lacks robust enforcement.
01
Legal Reform
Update Consumer Protection Act
02
Public Education
Nationwide radio/TV campaigns
03
Complaint Systems
Toll-free complaint lines
03
Market Monitoring
Regular shop inspections
Training inspectors to detect counterfeit goods
📢 Youth Awareness
School programs on consumer rights
🛡️ Strengthening UNBS
Fighting mobile money scams
📱 Digital Protection
1,200+
Cases Resolved
5.8 tons
Fake Products Seized
89% success rate
Complaints Processed